Privacy and Cookie Policy

This Privacy Policy outlines how this website (hereafter "the Store") collects, uses, and protects any information that you provide while using this website. The Store is committed to ensuring your privacy is protected in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

We may update this policy from time to time by amending this page. You should check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Full name
  • Contact information including email address and phone number
  • Billing and shipping addresses
  • Order and transaction history
  • Preferences, interests, and usage patterns
  • Technical data including IP address, browser type, and cookies

For the full list of cookies we collect, see the List of cookies we collect section.

What we do with the information we gather

We collect this information to understand your needs and provide you with better service, including for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Improving our products and services
  • Sending transactional and promotional communications
  • Market research and website analytics
  • Complying with legal obligations

Marketing and communications

If you opt-in, we may send you promotional emails about new products, special offers, or other updates using the email address you provided. You can unsubscribe at any time via the link in any marketing email or by contacting us directly.

Third-party services

We may use trusted third-party services to process payments, analyze website traffic, and send marketing emails. These services include, but are not limited to: PayPal, Google Analytics, and email marketing platforms. Your data may be stored or processed by these third parties under their own privacy policies.

International data

We may offer services and ship products internationally. If you access the Store from outside Australia, you agree to the transfer and processing of your information in accordance with this policy and Australian law.

Security

We are committed to ensuring that your personal information is secure. We use suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect online.

How we use cookies

Cookies are small files placed on your computer to help analyze web traffic or personalize your experience. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use cookies for statistical analysis, to improve our website, and to enable essential site functionality. Most browsers accept cookies automatically, but you can choose to disable cookies in your browser settings.

Links to other websites

Our website may contain links to other websites of interest. However, once you leave our site, we are not responsible for the privacy practices of other websites. Please review the privacy policy of any external site you visit.

Controlling your personal information

You may choose to restrict the use of your personal information in the following ways:

  • Opt out of marketing communications at any time
  • Request access to the personal data we hold about you
  • Request correction or deletion of your data

We will not sell, lease, or distribute your personal information to third parties unless required by law or with your explicit consent.

Contacting us

If you have any questions or requests regarding your personal data or this privacy policy, please contact us using the information on our Contact Us page.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEYPrevents forged form submissions.
PHPSESSIDStores your session ID.
GUEST-VIEWAllows guests to view and manage their orders.
PERSISTENT_SHOPPING_CARTStores your cart and shopping history if you request it.
STFTracks products emailed to friends.
STOREStores selected store view or language.
USER_ALLOWED_SAVE_COOKIEIndicates cookie consent.
MAGE-CACHE-SESSIDSupports caching to improve performance.
MAGE-CACHE-STORAGELocal storage for cached content.
MAGE-CACHE-STORAGE-SECTION-INVALIDATIONInvalidates cached sections when content updates.
MAGE-CACHE-TIMEOUTControls the cache lifetime.
SECTION-DATA-IDSFacilitates page caching.
PRIVATE_CONTENT_VERSIONMaintains user-specific content caching.
X-MAGENTO-VARYHandles server-side caching logic.
MAGE-TRANSLATION-FILE-VERSIONStores version of translated files.
MAGE-TRANSLATION-STORAGEStores translation content in local storage.
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