Privacy and Cookie Policy
This Privacy Policy outlines how this website (hereafter "the Store") collects, uses, and protects any information that you provide while using this website. The Store is committed to ensuring your privacy is protected in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
We may update this policy from time to time by amending this page. You should check this page periodically to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Full name
- Contact information including email address and phone number
- Billing and shipping addresses
- Order and transaction history
- Preferences, interests, and usage patterns
- Technical data including IP address, browser type, and cookies
For the full list of cookies we collect, see the List of cookies we collect section.
What we do with the information we gather
We collect this information to understand your needs and provide you with better service, including for the following purposes:
- Processing and fulfilling orders
- Providing customer support
- Improving our products and services
- Sending transactional and promotional communications
- Market research and website analytics
- Complying with legal obligations
Marketing and communications
If you opt-in, we may send you promotional emails about new products, special offers, or other updates using the email address you provided. You can unsubscribe at any time via the link in any marketing email or by contacting us directly.
Third-party services
We may use trusted third-party services to process payments, analyze website traffic, and send marketing emails. These services include, but are not limited to: PayPal, Google Analytics, and email marketing platforms. Your data may be stored or processed by these third parties under their own privacy policies.
International data
We may offer services and ship products internationally. If you access the Store from outside Australia, you agree to the transfer and processing of your information in accordance with this policy and Australian law.
Security
We are committed to ensuring that your personal information is secure. We use suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect online.
How we use cookies
Cookies are small files placed on your computer to help analyze web traffic or personalize your experience. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.
We use cookies for statistical analysis, to improve our website, and to enable essential site functionality. Most browsers accept cookies automatically, but you can choose to disable cookies in your browser settings.
Links to other websites
Our website may contain links to other websites of interest. However, once you leave our site, we are not responsible for the privacy practices of other websites. Please review the privacy policy of any external site you visit.
Controlling your personal information
You may choose to restrict the use of your personal information in the following ways:
- Opt out of marketing communications at any time
- Request access to the personal data we hold about you
- Request correction or deletion of your data
We will not sell, lease, or distribute your personal information to third parties unless required by law or with your explicit consent.
Contacting us
If you have any questions or requests regarding your personal data or this privacy policy, please contact us using the information on our Contact Us page.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
Cookie Name | Cookie Description |
---|---|
FORM_KEY | Prevents forged form submissions. |
PHPSESSID | Stores your session ID. |
GUEST-VIEW | Allows guests to view and manage their orders. |
PERSISTENT_SHOPPING_CART | Stores your cart and shopping history if you request it. |
STF | Tracks products emailed to friends. |
STORE | Stores selected store view or language. |
USER_ALLOWED_SAVE_COOKIE | Indicates cookie consent. |
MAGE-CACHE-SESSID | Supports caching to improve performance. |
MAGE-CACHE-STORAGE | Local storage for cached content. |
MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Invalidates cached sections when content updates. |
MAGE-CACHE-TIMEOUT | Controls the cache lifetime. |
SECTION-DATA-IDS | Facilitates page caching. |
PRIVATE_CONTENT_VERSION | Maintains user-specific content caching. |
X-MAGENTO-VARY | Handles server-side caching logic. |
MAGE-TRANSLATION-FILE-VERSION | Stores version of translated files. |
MAGE-TRANSLATION-STORAGE | Stores translation content in local storage. |